Terms & Conditions
Operating Hours:
We operate around the clock, 24 hours a day, 365 days a year.
Standard hourly hire requires a minimum of 2 hours within Edinburgh and 4 hours outside Edinburgh base to base.
August Advisory: During the Edinburgh Festival Fringe in August, our hourly hire rates and transfer rates may be subject to an increase due to high demand.
Booking Information:
Payments for bookings can be made either before or after the hire using credit or debit cards, bank transfers, or cash.
Holiday Surcharge:
A 100% surcharge applies on the 25th & 26th of December and the 1st & 2nd of January.
Cancellation Policy:
Cancellation charges apply as follows: 25% of the total for cancellations 48 hours before the hire, 50% for cancellations 24 hours before the hire, and 100% for same-day cancellations.
Invoices and Account Settlement:
Invoices are issued on a weekly basis, and we kindly request payment within 28 days.
No Smoking Policy:
We reserve the right to implement a no-smoking policy in our cars, applicable to both drivers and passengers.
Passenger Conduct:
We reserve the right to deny travel to individuals causing disruption or endangering our drivers or passengers.
MEET & GREET AIRPORT TERMINAL PICKUPS:
To minimize costs for our clients due to increased airport parking charges, our drivers enter the terminal 15 minutes after a UK flight lands or 20 minutes for international arrivals. If you happen to arrive before the driver, kindly contact their mobile.